> For the complete documentation index, see [llms.txt](https://metatechnologylab.gitbook.io/mcc-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://metatechnologylab.gitbook.io/mcc-guide/mcc-wallet-user-manual/customer-support-and-assistance/how-to-contact-customer-support.md).

# How to Contact Customer Support

**How to Contact Customer Support for Assistance**

1. On your screen click your **\[POINTS BALANCE].**

<figure><img src="/files/PlIXDRBkoNWBzisXCWs7" alt=""><figcaption></figcaption></figure>

2. Your MCC Wallet Page will be displayed, click on  \[**CONTACT.GUIDANCE**], a sub function will appear below, click on \[**CONTACT**]. a A contact form will appear on your screen. Fill out the required information, then click \[**SUBMIT**]

<figure><img src="/files/Yb1fbxtkRvc0iXJrmTCp" alt=""><figcaption></figcaption></figure>

3. A confirmation of your entries will appear. Tick the small box for 'I am not a robot,' then click \[**SUBMIT**].

<figure><img src="/files/VFfT4wsUK3XPcJ6EjxNr" alt=""><figcaption></figcaption></figure>

4. A notification will pop up confirming the successful contact for assistance. Click \[**TO THE DASHBOARD**] to close the pop-up

<figure><img src="/files/5s7hNnF3gJS9OsYwZMhv" alt=""><figcaption></figcaption></figure>
